Frequently Asked Questions
Everything you need to know about shopping with Imeca
What is the standard shipping timeframe for furniture and hardware?
Standard shipping typically takes 3-7 business days. For larger furniture items requiring freight, delivery may take between 7-14 business days depending on your location.
What is your return policy for home improvement products?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-cut materials or special order hardware may be subject to a restocking fee.
Do you offer professional installation services?
While Imeca primarily provides high-quality home products and hardware, we can provide a list of recommended local contractors and professional installers in your area upon request.
Can I track my order once it has been placed?
Yes, once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Affirm for larger home renovation projects.
Are your products covered by a warranty?
Most of our hardware and home fixtures come with a manufacturer's warranty. Specific warranty periods vary by brand and product type; detailed information can be found on each product page.